Funeral Arranger

Under the direct supervision of the Location/Funeral Home Manager, the Funeral Arranger supports the Diocese of Phoenix in its mission in service of the Body of Christ. The Funeral Arranger is primarily responsible with providing professional funeral services and preparation of deceased. 

Typical Duties (The following duties are those typically required to do the job but are not intended to include all duties that comprise the job content. Typical duties are intended to illustrate the diverse and various levels of difficulty of the job.)

• Service and Attitude: It is expected that each employee of DOPCCFH will provide a professional approach and decorum with customers and fellow staff members. 
• Strictly adhere to DOPCCFH policies, representing DOPCCFH in an exemplary manner.
• Work effectively as a team member, embracing and fostering DOPCCFH’s mission and culture.
• Provide and present a General Price List to inquiring parties.
• Take first calls, make transfers, and work in the preparation room. 

Other Duties and Responsibilities 

Collaboration, confidentiality, and integrity are critical to success in this role. Completing other duties and tasks with utmost integrity and professionalism, as directed by the Location/Funeral Home Manager and not necessarily mentioned in this description, will be expected. 

Education and Experience (Classification is typically expected to possess.

Bachelor’s Degree required. Previous funeral arranging experience preferred. Active Roman Catholic preferred. 

Ability and Skills (Classification is typically expected to possess or show potential of satisfactory development when placed in the job.)

• Must be emotionally able to deal with death, grief, and stress. 
• Consistently exhibit satisfactory levels of professionalism and performance in all duties.
• Successfully complete on going/periodic OSHA training and testing.
• Maintain highest standards of ethics, morality, and confidentiality at all times.
• Ability to provide leadership, either in an acting lead or supervisory role in execution of funeral-related services.
• Ability to work erratic shifts as required, including some nights and weekends.
• Ability to wear protective gear as required by OSHA.
• Ability to work with toxic chemicals including formaldehyde, solvents, and bodily fluids.
• Must have received or signed a wavier for the Hepatitis B shot.
• Ability to work outdoors in all weather conditions.
• Ability to read and understand simple contracts.
• Ability to stand up to three hours at a time, drive up to four hours straight, lift up to 55 pounds from ground level to hip, lift overhead up to 10 pounds, and push and pull up to 150 pounds.
• Ability to dress professionally (in suits or other appropriate attire).
• Be familiar with and able to subscribe to Catholic principles and teachings.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Excellent attention to detail and accuracy skills.
• Strong organizational and time management abilities.
• Good communication skills and ability to work effectively in a team environment.
• Excellent oral and written communication and interpersonal skills.
• Must have a valid Arizona driver’s license with an insurable driving record.
• Ability to effectively communicate with others and to work harmoniously with related personnel.
• Maintains highest standards of ethics, morality, and confidentiality at all times.
• Knowledge of computers, including Microsoft word and excel.
• Bilingual preferred.